Title: Why can’t you turn on traffic? ——A full analysis of recent hot topics and solutions
Recently, "How can't you open traffic" has become a high-frequency search term on social media and forums, and many users have reported that mobile phone traffic suddenly cannot be used normally. This article combines the hot data of the entire network for the past 10 days, from cause analysis to solutions, to provide you with structured solutions.
1. Statistics of popular topics across the network (next to 10 days)
| Ranking | Topic keywords | Discussion volume (10,000) | Main Platforms |
|---|---|---|---|
| 1 | Traffic unavailable | 28.5 | Weibo/Post Bar |
| 2 | Mobile phone shows 4G but no network | 15.2 | TikTok/Zhihu |
| 3 | Solution to sudden disconnection | 12.8 | Bilibili/Xiaohongshu |
| 4 | Abnormal operator service | 9.3 | Headlines/Quick Shop |
2. Analysis of the five major reasons why traffic cannot be used
According to the technical forum and operator announcements, recent traffic abnormalities are mainly concentrated in the following reasons:
| Question Type | Percentage | Typical performance |
|---|---|---|
| Base station upgrade and maintenance | 35% | No signal in a specific area |
| APN settings error | 25% | Show 4G but can't access the Internet |
| Traffic packages are used up | 18% | Received a reminder from the operator |
| System version bug | 12% | Appears after updating the system |
| SIM card failure | 10% | Frequently prompt "no service" |
3. Step-by-step solution
1.Three-step basic investigation method
• Restart the phone (solve 70% temporary failures)
• Check flow switches and flight modes
• Confirm the package balance and validity period
2.APN settings correction
| Operator | Correct APN | Set path |
|---|---|---|
| China Mobile | cmnet | Settings-Mobile Network-Access Point |
| China Unicom | 3gnet | Settings-Dual SIM and Mobile Network |
| China Telecom | ctnet | Settings - Wireless and Networking |
3.Real-time query of operator service status
All operators' official APPs provide "network interruption announcement" services, and the latest maintenance plans are as follows:
| Operator | Affected areas | Estimated recovery time |
|---|---|---|
| China Mobile | Some areas in Guangdong | June 20th 18:00 |
| China Telecom | Jiangsu, Zhejiang and Shanghai Base Station | June 22 at 24:00 |
4. Tips for effective user testing
• Huawei/Honor Mobile: Dial interface input*#*#4636#*#*Check the signal strength
• iPhone user: Try resetting network settings (Settings-General-Transfer or Restore)
• Xiaomi phone: Turn on "Extreme Speed Mode" to enhance signal reception
5. When will I need to send a repair test?
It is recommended to go to the official after-sales service when the following situations occur:
| symptom | Possible malfunction | Repair reference price |
|---|---|---|
| All SIM cards cannot access the Internet | Baseband chip damaged | RMB 200-800 |
| Frequent automatic switching of flight mode | RF module failure | RMB 150-600 |
Conclusion:Recent traffic problems are mostly related to 5G network upgrades, and most of the situations can be solved through simple settings. It is recommended to bookmark the troubleshooting form in this article and compare it when encountering problems. If the problem lasts for more than 24 hours, please contact the operator customer service in time to obtain the compensation plan.
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